Wednesday, November 7, 2012

Etiquette - Week 11

Etiquette Rules - 

Cell Phones - I believe that cell phones are distracting and should not be answered, especially in public gatherings (whether a restaurant or movie theater), because it is distracting, irritating, and rude.  I have learned to take my calls outside, call back later, or just send the other person a text.
Answering Machines - I think answering machines should have a prerecorded professional voicemail for the callers to leave a message.  Also, jokes and such fun is okay with personal friends, but for business phones that is not okay.  I always insure my answering machine has a professional call back greeting because you never know when a job offer is calling, or a medical or insurance place.
Conference Calls- It is always nice to always identify and say who you are during a conference call.  Although I lack experience in this department, I agree.
Faxes - I couldn't tell you how many times my work has received faxes with random numbers or information on it from customers.  If they don't call us to immediately check the fax, and notify who and what it is for, we can mess up orders and so forth.  Calling ahead of time is key.
Timing Communication- One time I answered a call back from a job while on the treadmill at the gym - BAD TIMING!
Screen names/Ring Tones - Screen names should only contain part of your real name, and maybe some number if that is possible.  I cant reply to "sexyredlips" or "hotjuicybooty" and take that person seriously.  How awkward.  Also, having a song play as a ring tone with lyrics is embarrassing as well. 

I have been bothered by electronic devices.  One time, this customer was ordering while on her cell phone the entire time, and told me when I should stop talking and "hold on".  It was extremely annoying and rude.  Your taking up my time as well, and have some respect. Call waiting is annoying, but it's reasonable when there is a wait and transferring calls can not be done instantly. I have been put on hold to answer another phone call, I didn't find it offensive since it was a quick wait, not a couple hour hold.

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